Chaos erupts when a group of patients, frustrated by long wait times and understaffing, begin rioting in the ED waiting area.
Nicole tries to de-escalate, but tensions boil over when one patient attacks a nurse. Dylan steps in and ends up injured, forcing Nicole to take charge of crowd control.
Security is overwhelmed, and staff are cornered in departments as patients demand immediate treatment. Jan organizes an emergency lockdown, but someone is still inside with a weapon.
This high-intensity episode tests leadership, loyalty, and the cost of systemic healthcare failures.
