The ED is thrown into chaos when an unannounced CQC inspection team arrives just as a critical mass casualty event unfolds.
Already understaffed and overworked, the team scrambles to manage both the incoming patients and the strict evaluators observing their every move.
Flynn tries to present a calm front, while Jan takes charge of logistics—but everything that can go wrong, does. From power outages to missing equipment, the department is on the verge of collapse.
The inspectors leave unimpressed, putting Holby’s status as a major trauma center under review. Now the team must fight to redeem their reputation—or risk being downgraded permanently.
