At the emergency control centre the tension is palpable as a worried Jan Jenning (Di Botcher) tells the team they risk being investigated due to a failure to make time-sensitive targets.
Indie Jankowski (Naomi Wakszlak) is keen to prove she can be an asset, but the trainee paramedic’s intentions are derailed as she accepts an emergency call from pregnant mum-to-be Alison Walmsley (played by Camilla Roholm) in desperate need of help.
Alison is driving herself to the hospital but is forced to pull over as her contractions get closer. With the next available ambulance still a distance away, Indie guides the frightened woman through the process, but will mum and baby be okay? And how will Indie explain the lengthy call to Jan, who is clearly overwhelmed by paperwork and managerial pressures?